Mitchells and Butlers – ServiceNow

Phil joined my team in early 2015 when I needed help to deliver the third leg of my strategic journey to IT Excellence. We needed the right technology in place to enable our people executing effective and efficient processes across the IT life-cycle.

Phil is comfortable and engages at C level through to the coal face. He was quickly up to speed and fluent between business and tech speak. Phil’s positive attitude and enthusiasm made him a trusted partner to both our outsourced delivery team and our internal stakeholders It was great that Phil kept the right balance of when to positively challenge and stick to key points and priorities and when to compromise a win:win.

In a nutshell, Phil is great to ‘take the ball and run with it’ to the set finish line. Thanks for all your help and support during this transformational journey.

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