Having shopped around to find the best CRM product for our growing company we were very aware of the need to design something that not only met today’s business needs but our future aspirations. But whilst there are some good Zoho tutorials online it was difficult to use them to model our own requirements. We invested in half a day of Phil’s time and it was money well spent. By the end of the session we understood the core building blocks within Zoho and how we could make them work for us. The session was crammed with tangible information that brought the system alive for us and we are now confident that we can build a CRM system for today and the future. Phil’s level of knowledge and enthusiasm were infectious and I find myself excited about where Zoho can take us.